Services – PFS Group
Premium Fulfilment Services (PFS) is at the forefront of the 3PL warehousing and distribution Industry. Our customer service and the care we take with their goods is a testament of our work over the many decades of operation.
We offer a wide range of services that are designed to streamline your business operations and enhance your customers satisfaction. We have many offerings as per below
eCommerce Fulfilment
Our eCommerce Fulfilment services provide fully integrated infrastructure to suit any company looking to increase their online sales processes. We offer full visibility of your stock, and detailed product descriptions, with seamless online ordering, efficient procurement services, and extremely reliable distribution system. What we do is to ensure that your goods reach your customers promptly and accurately.
3PL Warehousing & Distribution
As a leading third-party logistics (3PL) provider, PFS specialises in warehousing and distribution services. Our state-of-the-art facilities have safe and secure systems to look after your storage and inventory, while our advanced distribution network guarantees timely delivery to your customers. We manage your products through an extensive domestic and international network, maintaining strategic controls and procedures to ensure product and service integrity through our advanced solutions.
Logistics Services
Our comprehensive logistics services are tailored to meet the unique needs of your business. We do everything from transportation planning to the optimal flow and placement of inventory across the full supply chain. Our proprietary technology platform, Order Point™, provides real-time view and flexible solutions to fit your business objectives, which can free up your valuable management time.
Promotional Products & Merchandise
PFS offers a wide range of promotional products and merchandise to help you market your brand in the best possible structure. From sourcing and procurement to distribution, we manage the entire process, ensuring that your promotional items are delivered on time and within your operational budget.
Print Management
Our print management services encompass all aspects of your printing needs. We oversee the production of marketing materials, packaging, and other printed items, ensuring high-quality results and cost efficiency. Our expertise allows for pre-budget approval and cost control throughout the production stages so that it minimises errors while providing you with exceptional service.
Response Management
PFS provides efficient response management services to handle customer inquiries as well as well as, orders, and feedback. Our dedicated team ensures that all customer interactions are managed promptly and professionally, enhancing your customer satisfaction and loyalty to your company. We offer services such as product sales, customer service calls, donor acquisition, and market research surveys, bringing a level of maturity and expertise to every project.
By partnering with us, your business can benefit from highly efficient streamlined operations, reduced costs, and improved customer experiences. Our integrated solutions are designed to support your overall growth and success in today's competitive market.
For more information on our services, please contact us at 1800 226 777 or visit our website at www.pfs.com.au
